Privacy Policy

Your Privacy Matters to Us

At YourChoice Randolph Concrete, we respect your privacy. This policy explains what information we collect when you use our website or hire us for concrete services, and how we use that information to serve you better.

Information We Collect

Information You Give Us

When you contact us for a quote or hire us for a project, we collect information like your name, address, phone number, email, and details about the work you need done. We need this information to communicate with you, visit your property, and complete your project.

Automatic Information

When you visit our website, we automatically collect some basic information like your IP address, browser type, and which pages you visit. This helps us understand how people use our site and improve it over time.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and provide quotes
• Schedule and complete your concrete projects
• Send you project updates and appointment reminders
• Process payments and maintain records
• Improve our services and website
• Follow up after project completion to ensure satisfaction

We don't sell your information to third parties. We don't send spam. We only use your information to provide you with excellent concrete services.

Sharing Your Information

We only share your information when necessary to complete your project or fulfill legal requirements:

• Service providers: We may share information with suppliers or subcontractors who help complete your project
• Legal requirements: We may disclose information if required by law or to protect our rights
• Business transfers: If our company is sold or merged, your information may transfer to the new owner

That's it. We don't share your information with marketers, data brokers, or random third parties.

Cookies and Tracking

Our website may use cookies, which are small files stored on your device. Cookies help us remember your preferences and understand how you use our site. Most browsers let you control cookies through their settings. If you disable cookies, some features of our website may not work properly.

Third-Party Services

Our website may include links to third-party websites or use third-party services (like Google Maps or form providers). These services have their own privacy policies. We're not responsible for how they handle your information, so we encourage you to review their policies.

Data Security

We take reasonable steps to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure. We do our best to keep your information safe, but we can't guarantee absolute security.

How Long We Keep Your Information

We keep your information for as long as necessary to provide services and meet legal requirements. If you're a past customer, we may keep your contact information and project details for future reference and warranty purposes. If you'd like us to delete your information, just ask.

Your Rights

You have the right to:

• Know what information we have about you
• Request a copy of your information
• Ask us to correct inaccurate information
• Request that we delete your information
• Opt out of marketing communications

To exercise these rights, contact us using the information below.

Children's Privacy

Our services are not intended for children under 13. We don't knowingly collect information from children. If you're a parent and believe your child has provided us with information, please contact us so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we'll post the new version on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or how we handle your information, please reach out to us.